We support organisations - On Call
Cranfield Trust On Call supports charity leaders with critical and challenging issues that do not require a full consultancy project.
Through a call and conversation with a subject-matter expert volunteer, charity leaders share particular challenges that need immediate attention. On the call, they explore possible solutions to problems, which helps to provide clarity and confidence in addressing challenges.
One area which was especially significant in our On Call activity during the year was insolvency, with a number of organisations concerned that they might be insolvent, or close to insolvency. We are fortunate in having a number of specialist volunteers in this area, and while we do not provide formal insolvency advice, their help has been needed more than ever in the last 12 months, helping organisations to recognise insolvency indicators, and offering guidance on when to take formal advice.
On Call also offers charities a conversation with a Regional Manager using our Journey to Excellence framework – allowing charity leaders to think through the strengths of their organisations, and consider areas for development. 43 calls were based on J2E in the year.
In the 103 calls which were not based on J2E discussions this year, the majority of calls were on finance topics (40%). This was almost double the number of calls on this topic last year, indicating an increase in concern around financial management in charity leaders.
The next highest topics were governance and strategy, consistent with last year.
Charity stories
Read our On Call charity stories with MTPT Project and Making Sense below. You can also find out more about our On Call Service.
Charity story - MTPT Project
Charity Story - Making Sense
