Cranfield Trust has published a landmark report, ’Five years of insight and impact: Cranfield Trust’s Journey to Excellence’. Drawing on five years of assessment data from over 600 charities from across the UK, the report identifies clear trends in charity leadership confidence, strategic capacity, and areas of ongoing vulnerability – including succession planning, income strategy, and digital capability.
The report draws on data from our unique Journey to Excellence (J2E) performance and evaluation framework assessments from the last five years of 645 pre- consultancy project and 541 post-consultancy project J2Es with charities across four income brackets.
Report headlines:
Confidence in strategic direction has dipped but remains a top priority: Leaders appear to have been less confident in setting strategy and developing business plans over the last five years, looking at findings from charities before they have worked with Cranfield Trust support. Our findings show a 10% fall in scores between 2020 and 2025 in responses to questions about having a clear and recent strategy, and a corresponding drop in organisations having up to date business plans. Strategic and business planning remains the most in-demand area of Cranfield Trust’s consultancy, representing 82% of J2E assessments in 2024
Succession planning is a critical gap: Across charities of all sizes, there’s a lack of charity leader confidence in succession planning, which raises concerns for long term sustainability and sector leadership continuity
Board diversity - policy but not practice: charities scored themselves highly on holding DEI policies, but low on having a diverse Board – except the smallest charities. New initiatives such as Board Racial Diversity UK will provide needed support in increasing Board diversity
Financial resilience is under pressure: confidence in fundraising/income generation strategies has declined steadily, reflecting rising competition for funds, the winding down of some funder programmes, and ongoing economic uncertainty. Reserve levels also dipped in the last year, linked to the impact of the cost-of-living crisis and energy price rises
Digital strategy remains underdeveloped: most charities scored very low on having an IT/digital strategy, across the past four years, highlighting a growing digital gap between the charity and commercial sectors
Clarity of purpose and Board/Chief Executive alignment: charity leaders are clear about their purpose, maintaining their focus despite external pressures, and report strong alignment around purpose between their CEO and Board.
J2E was designed by Cranfield Trust in 2020 to measure organisational capability and the impact of its consultancy support. The Trust’s charity clients rate their own strengths and areas for development, answering a series of questions in four essential management areas of: leadership and strategic direction, people management, financial management and sustainability and performance and impact.
To start to address the gaps in succession planning, Cranfield Trust is developing services to support the next generation of charity leaders. Charity Manager Blueprints identify the skills needs for management and leadership roles, and signpost to training and development opportunities. We're also offering emerging leaders the opportunity to apply to take part in its Peer to Peer Exchange to be part of a supportive group, sharing their challenges in confidence, finding solutions, and working together to move their organisations forward.
Amanda Tincknell, Chief Executive of Cranfield Trust, comments on the findings:
“Our unique Journey to Excellence evaluation and performance framework gives us deep insight into how small to medium-sized charities are managing, and the challenges they face. Every organisation starts its journey in a different place, but taken together, these journeys give us evidence of where they feel most confident now, and how we can help them become stronger for the future.
“Our ‘Five years of Journey to Excellence’ report, tells a story of incredible resilience in small to medium charities, but also flags where sustained support and investment are most urgently needed – particularly in the areas of leadership development, succession planning, and financial sustainability.
“In our work with hundreds of charities every year, we are increasingly concerned about the pressure on Chief Executives and other charity leaders, and the lack of resources to develop emerging leaders and managers. We believe that, very widely across the sector, there is little succession planning in smaller charities, and a potential succession crisis on the horizon as established leaders step down and fewer opportunities to develop a good range of management skills are in place to support those who will take over. We’re developing our services accordingly, including launching new peer to peer support and have published practical Charity Manager Blueprints to help to navigate development opportunities.
“We know that organisations face different challenges as they grow and change, and that Cranfield Trust support can help them with different issues at different stages of their development. J2E helps us to see the measurable impact and value of our tailored and targeted consultancy support. We are proud to work alongside dedicated charity leaders to help to build their capability and confidence.”
Read and download the full report below:
Five years of insight and impact: Cranfield Trust’s Journey to Excellence
